Category-wise Number of Complaints Received by Offices of Banking Ombudsman (OBO) in India (2018-2019 to 2020-2021) | |||
Categories | 2018-2019 | 2019-2020 | 2020-2021 |
ATM/ Debit Cards | |||
Mobile / Electronic Banking | |||
Credit Cards | |||
Failure to Meet Commitments | |||
Non-observance of Fair Practice Code | |||
Levy of Charges without Prior Notice | |||
Loans and Advances | |||
Non-adherence to BCSBI Codes | |||
Deposit Accounts | |||
Pension Payments | |||
Remittances | |||
DSAs and Recovery Agents | |||
Para-Banking | |||
Notes and Coins | |||
Others | |||
Out of Purview of BO Scheme | |||
Total |