Bank/Category-wise Number of Complaints Received at Banking Ombudsman Office in India (2018-2019) | ||||||||
Banks | Number of Complaints in Major Categories (For Period July-June 2018-19) | Total Num- ber of Complaints | ||||||
Non- Observance of Fair Practices Code | ATM/ Debit/ Credit Cards | Failure on Commitments and Non- Adherence to BCSBI Code | Pension | Deposit Account | Levy of Charges without Prior Notice | Loans and Advances | ||
Public Sector Banks | ||||||||
Allahabad Bank | ||||||||
Andhra Bank | ||||||||
Bank of Baroda | ||||||||
Bank of India | ||||||||
Bank of Maharashtra | ||||||||
Canara Bank | ||||||||
Central Bank of India | ||||||||
Corporation Bank | ||||||||
Indian Bank | ||||||||
Indian Overseas Bank | ||||||||
Oriental Bank of Commerce | ||||||||
Punjab and Sind Bank | ||||||||
Punjab National Bank | ||||||||
State Bank of India | ||||||||
Syndicate Bank | ||||||||
UCO Bank | ||||||||
Union Bank of India | ||||||||
United Bank of India | ||||||||
Private Sector Banks | ||||||||
Axis Bank Limited | ||||||||
Bandhan Bank Limited | ||||||||
Catholic Syrian Bank Ltd | ||||||||
City Union Bank Limited | ||||||||
DCB Limited | ||||||||
Dhanalakshmi Bank Limited | ||||||||
Federal Bank Limited | ||||||||
HDFC Bank Limited | ||||||||
ICICI Bank Limited | ||||||||
IDBI Bank Limited | ||||||||
IDFC Bank Limited | ||||||||
IndusInd Bank Limited | ||||||||
Jammu & Kashmir Bank Ltd. | ||||||||
Karnataka Bank Limited | ||||||||
Karur Vysya Bank Limited | ||||||||
Kotak Mahindra Bank Limited | ||||||||
Lakshmi Vilas Bank Limited | ||||||||
Nainital Bank Limited | ||||||||
Ratnakar Bank Limited | ||||||||
South Indian Bank Limited | ||||||||
Tamilnad Mercantile Bank Ltd. | ||||||||
Yes Bank Limited | ||||||||
Foreign Banks | ||||||||
AB Bank Limited | ||||||||
American Express Banking Corp. | ||||||||
Australia and New Zealand Banking Group Limited | ||||||||
Bank of America N.T. and S.A. | ||||||||
Bank of Bahrain And Kuwait B.S.C. | ||||||||
Barclays Bank PLC | ||||||||
BNP Paribas | ||||||||
Chinatrust Commercial Bank | ||||||||
Citibank N.A | ||||||||
DBS Bank Ltd. | ||||||||
Deutsche Bank AG | ||||||||
Doha Bank QSC | ||||||||
Emirates NBD Bank (P.J.S.C.) | ||||||||
Hongkong and Shanghai Banking Corpn. Ltd. | ||||||||
JP Morgan Chase Bank National Association | ||||||||
Mashreq Bank PSC | ||||||||
Qatar National Bank SAQ | ||||||||
Royal Bank of Scotland | ||||||||
Shinhan Bank | ||||||||
Standard Chartered Bank | ||||||||
Sumitomo Mitsui Banking Corporation | ||||||||
The Bank of Tokyo-Mitsubishi UFJ Ltd |