Bank-wise Number of Complaints Received at Banking Ombudsman Offices against Foreign Banks in India (2011-2012) | ||||||||
Banks | Number of Complaints in Major Categories | Total No. of Complaints Received | ||||||
Deposit Account | Loans/ Advances General & Housing | ATM/ Credit/ Debit Cards | Pension | Failure on Commi- tments made- BCSBI Code | Non Observance of Fair Practices Code | Non- Adherence to Instr- uctions on DSA & Recovery Agents | ||
Scheduled Commercial Banks | ||||||||
Foreign Banks | ||||||||
AB Bank Ltd. | ||||||||
Abu Dhabi Commercial Bank Ltd. | ||||||||
American Express Banking Corp. | ||||||||
Antwerp Diamond Bank NV | ||||||||
Australia and New Zealand Banking Group Ltd. | ||||||||
BNP Paribas | ||||||||
Bank International Indonesia | ||||||||
Bank of America National Association | ||||||||
Bank of Bahrain & Kuwait B.S.C. | ||||||||
Bank of Ceylon | ||||||||
Bank of Nova Scotia | ||||||||
Barclays Bank PLC | ||||||||
China trust Commercial Bank | ||||||||
Citibank N.A. | ||||||||
Commomwealth Bank of Australia | ||||||||
Credit Agricole Corporate and Investment | ||||||||
Credit Suisse AG | ||||||||
DBS Bank Ltd. | ||||||||
Deutsche Bank (Asia) | ||||||||
First Rand Bank | ||||||||
HSBC Ltd. | ||||||||
Industrial and Commercial Bank of China | ||||||||
JP Morgan Chase Bank National Association | ||||||||
JSC VTB Bank | ||||||||
Krung Thai Bank Public Co. Ltd. | ||||||||
Mashreqbank PSC | ||||||||
Mizuho Corporate Bank Ltd. | ||||||||
National Australia Bank | ||||||||
Oman International Bank S.A.O.G. | ||||||||
Rabobank International | ||||||||
Sber Bank | ||||||||
Shinhan Bank | ||||||||
Societe Generale | ||||||||
Sonali Bank | ||||||||
Standard Chartered Bank | ||||||||
State Bank of Mauritius Ltd. | ||||||||
The Bank of Tokyo-Mitsubishi UFJ, Ltd. | ||||||||
The Royal Bank of Scotland N V | ||||||||
UBS AG | ||||||||
United Overseas Bank Ltd. | ||||||||
Woori Bank |