Sample Data Format

Category-wise Number of Complaints Received under Banking Ombudsman Scheme in India (2016-2017 to 2021-2022)
Category	2016-2017	%age	2017-2018	%age	2018-2019	%age	2019-2020	%age	2020-2021	%age	2021-2022¹	%age
ATM/ Debit Cards
Credit Cards
Deposit Accounts Related
DSAs and Recovery Agents
Failure to Meet Commitments
Levy of Charges without Prior Notice
Loans and Advances
Mobile/Electronic Banking
Non-adherence to BCSBI Codes
Non-observance of Fair Practice Code
Notes and Coins
Others
Out of Purview of e-Ombudsman Schemes
Para Banking
Pension Payments
Remittances
Total

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