Sample Data Format
 Category-wise Number of Complaints Received under Ombudsman Scheme for Non-Banking Financial Companies (NBFC-Os) in India
(2017-2018 to 2020-2021) 
 Complaint Category  2017-2018  %age  2018-2019  %age  July 2019-
June 2020 
 %age  April 2020-
March 2021 
 %age 
 Non-adherence to FPC                 
 Non-observance of RBI Directions                 
 Non Transparency in Contract/Loan                 
 Levy of Charges without Prior Notice                 
 No Communication about Loan Sanctioned                 
 Delay in Repayment of Deposits                 
 Delay in Release of Securities/Documents                 
 Delay in Payment of Interest                 
 Non-understandable or No Adequate Notice on Terms and Conditions                  
 Non-understandable or Non-issuance of Sanction Letter/Terms                 
 Not Covered under Clause 8 of the Scheme                 
 Other Categories                 
 Total                 
 
 
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