| Status of Complaints Received against Payment System Operators/Participants (PSOs/PSPs) by Offices of RBI Ombudsman (ORBIOs) in India (2021-2022) | ||||||||
| Non-Banking Payment System Participants | Mobile/ Electronic Fund Transfers/ Mobile Electronic Banking | Fund Transfers /UPI/BBPS/ Bharat QR Code | Non-reversal of Funds due to Wrong Beneficiary Transfer by System Participant | Prepaid Payment Instruments (PPI) | Violation of RBI Directives in relation to Fees/Charges | Out of Subject | Others | Total |
| Amazon Pay (India) Private Limited | ||||||||
| Appnit Technologies Private Limited | ||||||||
| Balancehero India Private Limited | ||||||||
| CSCe–Governance Services India Ltd | ||||||||
| Delhi Metro Rail Corporation Limited | ||||||||
| Euronet Services India Private Limited | ||||||||
| Gi Technology Private Limited | ||||||||
| Hitachi Payment Services Private Limited | ||||||||
| India Transact Services Limited. | ||||||||
| Indiaideas. Com Limited | ||||||||
| Itz Cash Card Limited | ||||||||
| National Payments Corporation Of India | ||||||||
| One Mobikwik Systems Private Limited | ||||||||
| Pay Point India Network Private Limited | ||||||||
| Payu Payments Private Limited | ||||||||
| Phonepe Private Limited (Formerly Named As Fx Mart Pvt. Ltd) | ||||||||
| Pine Labs Private Limited | ||||||||
| Qwikcilver Solutions Pvt. Ltd | ||||||||
| Rapipay Fintech Private Limited | ||||||||
| Smart Payment Solutions Pvt. Ltd. | ||||||||
| Sodexo Svc India Pvt. Ltd | ||||||||
| Spice Money Limited | ||||||||
| Transaction Analysts (India) Private Ltd | ||||||||
| Transcorp International Limited | ||||||||
| Transerv Private Limited | ||||||||
| Unimoni Financial Services Limited | ||||||||
| Vakrangee Limited | ||||||||
| Zipcash Card Services Pvt. Ltd | ||||||||
| Others | ||||||||
| Total Complaints Against NBPSPs | ||||||||
