| Bank/Category-wise Number of Complaints Received at Banking Ombudsman Office in India (2018-2019) | ||||||||
| Banks | Number of Complaints in Major Categories (For Period July-June 2018-19) | Total Num- ber of Complaints | ||||||
| Non- Observance of Fair Practices Code | ATM/ Debit/ Credit Cards | Failure on Commitments and Non- Adherence to BCSBI Code | Pension | Deposit Account | Levy of Charges without Prior Notice | Loans and Advances | ||
| Public Sector Banks | ||||||||
| Allahabad Bank | ||||||||
| Andhra Bank | ||||||||
| Bank of Baroda | ||||||||
| Bank of India | ||||||||
| Bank of Maharashtra | ||||||||
| Canara Bank | ||||||||
| Central Bank of India | ||||||||
| Corporation Bank | ||||||||
| Indian Bank | ||||||||
| Indian Overseas Bank | ||||||||
| Oriental Bank of Commerce | ||||||||
| Punjab and Sind Bank | ||||||||
| Punjab National Bank | ||||||||
| State Bank of India | ||||||||
| Syndicate Bank | ||||||||
| UCO Bank | ||||||||
| Union Bank of India | ||||||||
| United Bank of India | ||||||||
| Private Sector Banks | ||||||||
| Axis Bank Limited | ||||||||
| Bandhan Bank Limited | ||||||||
| Catholic Syrian Bank Ltd | ||||||||
| City Union Bank Limited | ||||||||
| DCB Limited | ||||||||
| Dhanalakshmi Bank Limited | ||||||||
| Federal Bank Limited | ||||||||
| HDFC Bank Limited | ||||||||
| ICICI Bank Limited | ||||||||
| IDBI Bank Limited | ||||||||
| IDFC Bank Limited | ||||||||
| IndusInd Bank Limited | ||||||||
| Jammu & Kashmir Bank Ltd. | ||||||||
| Karnataka Bank Limited | ||||||||
| Karur Vysya Bank Limited | ||||||||
| Kotak Mahindra Bank Limited | ||||||||
| Lakshmi Vilas Bank Limited | ||||||||
| Nainital Bank Limited | ||||||||
| Ratnakar Bank Limited | ||||||||
| South Indian Bank Limited | ||||||||
| Tamilnad Mercantile Bank Ltd. | ||||||||
| Yes Bank Limited | ||||||||
| Foreign Banks | ||||||||
| AB Bank Limited | ||||||||
| American Express Banking Corp. | ||||||||
| Australia and New Zealand Banking Group Limited | ||||||||
| Bank of America N.T. and S.A. | ||||||||
| Bank of Bahrain And Kuwait B.S.C. | ||||||||
| Barclays Bank PLC | ||||||||
| BNP Paribas | ||||||||
| Chinatrust Commercial Bank | ||||||||
| Citibank N.A | ||||||||
| DBS Bank Ltd. | ||||||||
| Deutsche Bank AG | ||||||||
| Doha Bank QSC | ||||||||
| Emirates NBD Bank (P.J.S.C.) | ||||||||
| Hongkong and Shanghai Banking Corpn. Ltd. | ||||||||
| JP Morgan Chase Bank National Association | ||||||||
| Mashreq Bank PSC | ||||||||
| Qatar National Bank SAQ | ||||||||
| Royal Bank of Scotland | ||||||||
| Shinhan Bank | ||||||||
| Standard Chartered Bank | ||||||||
| Sumitomo Mitsui Banking Corporation | ||||||||
| The Bank of Tokyo-Mitsubishi UFJ Ltd | ||||||||
