Sample Data Format
 Complaints Received Against Foreign Banks in India
(2008-2009) 
 Bank  Total No. of Comp-
laints Rece-
ived 
 No. of Comp-
laints Other than Credit Card Comp-
laints/
1000 Acco-
unts* 
 No. of Credit Card Comp-
laints/
1000 Credit/
Debit Card Acco-
unts@ 
 No. of Comp-
laints per Bra-
nch# 
 Category-wise Break up Complaints 
 Dep-
osit Acco-
unt 
 Remitt-
ances 
 Credit Cards  Loans/
Advances 
 Charges without Prior Notice  Pen-
sion 
  Failure on Commit-
ments Made 
 Direct Selling Agents/ Reco-
very Agents 
 Notes and Coins  Others 
 Gen-
eral 
 Hous-
ing Loans 
 Foreign Banks                                                             
 ABN Amro Bank Ltd                               
 Abu Dhabi Commercial Bank Ltd.                               
 American Express Bank Ltd.                               
 Antwerp Bank Ltd.                               
 Arab Bangladesh Bank Ltd.                               
 Bank of America NA                               
 Bank of International Indonesia                               
 Bank of Bahrain & Kuwait B.S.C.                               
 Bank of Ceylon                               
 Bank of Nova Scotia                               
 Bank of Tokyo-Mitsubishi UFJ Ltd.                               
 Barclays Bank PLC                               
 BNP Paribas                               
 Calyon Bank                               
 Chinatrust Commercial Bank                               
 Citibank N.A.                               
 Development Bank of Singapore Ltd.                               
 Deutsche Bank AG                               
 HSBC Ltd.                               
 J P Morgan Chase Bank                               
 Krung Thai Bank Public Co. Ltd.                               
 Mashreqbank PSC                               
 Mauritious Bank                               
 Mizuhho Corporate Bank Ltd.                               
 Oman International Bank S.A.O.G.                               
 Shinhan Bank                               
 Societe Generale                               
 Sonali Bank                               
 Standard Chartered Bank Ltd.                               
 
 
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