| Achievements of Fault Repair Services of BSNL of India (2005-2006 and 2006-2007) | |||
| Parameters | Achievement During 2005-06 | Achievement During 2006-07 | % Improvement |
| Faults/100DELs/Month | |||
| Mean Time to Repair Fault (MTTR) Number of Circles with <8 Hours. | |||
| Fault Clearance Same Day Number of Circus Having>70% | |||
| Circles Having Local CCR>55% | |||
| Circles Having STD CCR >44% | |||
| Number of Customer Services Centre Computerised | |||
| Number of FRS Computerised | |||
| Number of Customer Services Centre Opened | |||
| Numbers of TE`s having Earth Resistance within Norms | |||
