| Percentage of Complaint redressed by BSNL and MTNL within the Prescribed time frame in Areas falling under their Jurisdiction in India (2013-2014) | ||
| States/Uts | Landline | Brodband |
| Area Falling under Jurisdication of BSNL | ||
| Andaman and Nicobar Islands | ||
| Andhra Pradesh | ||
| Assam | ||
| Bihar | ||
| Chhattisgarh | ||
| Chennai Telecom Distt. | ||
| Gujarat | ||
| Haryana | ||
| Himachal Pradesh | ||
| Jammu and Kashmir | ||
| Jharkhand | ||
| Karnataka | ||
| Kerala | ||
| Kolkata Telecom Distt. | ||
| Madhya Pradesh | ||
| Maharashtra | ||
| North East - 1 | ||
| North East - 2 | ||
| Odisha | ||
| Punjab | ||
| Rajasthan | ||
| Tamil Nadu | ||
| Uttar Pradesh (E) | ||
| Uttar Pradesh (W) | ||
| Uttarakhand | ||
| West Bengal | ||
| Area Falling under Jurisdication of MTNL | ||
| Delhi | ||
| Mumbai | ||
