Service Area/Provider-wise Performance of Quality of Service (QoS) for Basic (Wireline) Service in Jammu & Kashmir - Part I (Quarter ending September, 2022) | |||||||||
UT | Service Area | Service Provider | Faults incidences (No. of faults/ 100 Subs./ Month) | Fault Repair (In %age) | Mean Time to Repair (MTTR) | Point of Interconnection (POI) Congestion (No. of POIs not Meeting the Benchmark) | |||
Faults Repaired by Next Working Days | Faults Repaired within 5 Days | Faults Repaired by Next Working Day | Faults Repaired within 7 Days | ||||||
≤7 | For Urban Areas by Next Working Day : ≥85% | For Urban Areas : ≥ 100% | For Rural and Hilly Areas : ≥ 75% | For Rural and Hilly Areas : ≥ 100% | ≤ 10 Hours | ≤0.5% | |||
Jammu & Kashmir | |||||||||
India |