Bank/Category-wise Number of Complaints Received at Banking Ombudsman Office in India (2014-2015) | |||||||||
Banks | Number of Complaints by Major Categories | Total No. of Complaints | |||||||
Deposit Account | Loans/ Advances (General & Housing) | ATM/Credit/ Debit Cards | Pension | Failure on Commitments and Non- Adherence to BCSBI Code | Non- Observance of Fair Practices Code | Non- Adherence to Instructions on Direct Selling Agents and Recovery Agents | Others | ||
Scheduled Commercial Banks | |||||||||
Public Sector Banks | |||||||||
Nationalised Banks | |||||||||
Allahabad Bank | |||||||||
Andhra Bank | |||||||||
Bank of Baroda | |||||||||
Bank of India | |||||||||
Bank of Maharashtra | |||||||||
Canara Bank | |||||||||
Central Bank of India | |||||||||
Corporation Bank | |||||||||
Dena Bank | |||||||||
Indian Bank | |||||||||
Indian Overseas Bank | |||||||||
Oriental Bank of Commerce | |||||||||
Punjab and Sind Bank | |||||||||
Punjab National Bank | |||||||||
Syndicate Bank | |||||||||
UCO Bank | |||||||||
Union Bank of India | |||||||||
United Bank of India | |||||||||
Vijaya Bank | |||||||||
Bharatiya Mahila Bank | |||||||||
IDBI Bank Limited | |||||||||
State Bank Group | |||||||||
State Bank of India | |||||||||
State Bank of Bikaner and Jaipur | |||||||||
State Bank of Hyderabad | |||||||||
State Bank of Mysore | |||||||||
State Bank of Patiala | |||||||||
State Bank of Travancore | |||||||||
Private Sector Banks | |||||||||
Catholic Syrian Bank Ltd. | |||||||||
City Union Bank Ltd. | |||||||||
Dhanalakshmi Bank Ltd. | |||||||||
Federal Bank Ltd. | |||||||||
ING Vysya Bank Ltd. | |||||||||
Jammu and Kashmir Bank Ltd. | |||||||||
Karnataka Bank Ltd. | |||||||||
Karur Vysya Bank Ltd. | |||||||||
Laxmi Vilas Bank Ltd. | |||||||||
Nainital Bank Ltd. | |||||||||
Ratnakar Bank Ltd. | |||||||||
South Indian Bank Ltd. | |||||||||
Tamilnad Mercantile Bank Ltd. | |||||||||
Axis Bank Ltd. | |||||||||
Development Credit Bank Ltd. | |||||||||
HDFC Bank Ltd. | |||||||||
ICICI Bank Ltd. | |||||||||
IndusInd Bank Ltd. | |||||||||
Kotak Mahindra Bank Ltd. | |||||||||
Yes Bank Ltd. | |||||||||
Foreign Banks | |||||||||
AB Bank Ltd. | |||||||||
Abu Dhabi Commercial Bank Ltd. | |||||||||
American Express Banking Corp. | |||||||||
Bank of America N.A. | |||||||||
Bank of Bahrain & Kuwait B.S.C. | |||||||||
Bank of Nova Scotia | |||||||||
Barclays Bank PLC | |||||||||
BNP Paribas | |||||||||
Chinatrust Commercial Bank | |||||||||
Citibank N.A. | |||||||||
DBS Bank Ltd. | |||||||||
Deutsche Bank (Asia) | |||||||||
HongKong and Shanghai Banking Corpn.Ltd. | |||||||||
HSBC Bank Oman S.A.O.G. | |||||||||
JPMorgan Chase Bank National Association | |||||||||
Mashreqbank PSC | |||||||||
Royal Bank of Scotland | |||||||||
SBER Bank | |||||||||
Sonali Bank | |||||||||
Standard Chartered Bank | |||||||||
State Bank of Mauritius Ltd. | |||||||||
The Bank of Tokyo-Mitsubishi UFJ, Ltd. | |||||||||
UBS AG |