Performance of Ombudsmen ( Complaints Disposal) at Different Centres (Life Insurance) in India (As on 31st March, 2010) | |||||||||||||
Centre | Ahme- dabad | Bho- pal | Bhuban- eshwar | Chan- digarh | Che- nnai | Delhi | Guw- ahati | Hyde- rabad | Kochi | Kol- kata | Luc- know | Mum- bai | Total |
Total No. of Complaints | |||||||||||||
O/S as on 31st Mar., 2009 | |||||||||||||
Received 2009-10 | |||||||||||||
Total | |||||||||||||
No. of Complaints Disposed by Way | |||||||||||||
Recommendations / Awards | |||||||||||||
Withdrawal / Settlement | |||||||||||||
Dismissal | |||||||||||||
Non-Acceptance / Not-Entertainable | |||||||||||||
Total | |||||||||||||
Duration wise Disposal | |||||||||||||
Within 3 Months | |||||||||||||
3 Months to 1 year | |||||||||||||
Above 1 year | |||||||||||||
Total | |||||||||||||
Duration wise Outstanding | |||||||||||||
Within 3 Months | |||||||||||||
3 Months to 1 year | |||||||||||||
Above 1 year | |||||||||||||
Total |