Sample Data Format
 Number of Grievances Received/Disposed off in Punjab
(2002-2003) 
 Description  Numbers 
 No. of Complaints Pending As on 01-04-2002 the Beginning of the Year 2002-03   
 No. of Complaints Received during the Year 2002-03 Which were Dealt by Grievance Cell   
 No. of Complaints Filed without Action Being Annonymous with Incomplete Address   
 No. of Complaints/Repesentations Sent to Various Heads of Offices Such as Chief Engineer/Superintending Engineers Etc. for Investigation/Disposal at Their Own Level   
 No. of Complaints Regarding which Reports were Asked from the Heads of Offices   
 a. ADGP/V & S   
 b. Chief Eng./Supdt. Eng./Heads of Offices   
 No. of Reports Received in Respect of Complaints which were Disposed off by Competent Authority   
 No. of Complaints Pending in Grievance Cell at the End of Year 2002-03 As on 31-03-2003   
 
 
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